A TOUR THROUGH THE INTERVIEW PROCESS
So, you’ve got an interview…. Go you! Now it’s your time to shine. To help you, we thought it would be good to know what to expect form our interview process so that you are feeling prepared and confident.
You’ll naturally want to make a great first impression so you’ve probably arrived a little early for your interview and that’s great, it shows you’re keen.
When your interviewer is ready to see you, they’ll come and greet with a friendly smile and a hand shake, hopefully putting you at ease. Now, let’s be realistic here….we’re often interviewing in our stores with limited office space so it’s unrealistic to expect the traditional meeting room scenario. However, you should be taken to a relatively private area of the store or you may perhaps have already been asked to meet off site somewhere suitable. Whatever the scenario, the interviewer will do their best to make you feel comfortable in the surroundings so that you perform to your best.
Now, all interviewers have their own style and interviews can sometimes take twists and turns in various directions depending how things unfold but as a general guide, you can expect a 4 stage process. Here’s how it is likely to be structured:
The interview will start with some personal introductions as well as an overview of the business and the role you are being interviewed for. You’ll likely know most of this if you’ve done some research but it’s useful to recap and sets the tone of the interview nicely. Then the formal part of the interview will begin. But don’t fret, here’s what to expect next:
This section is just finding out a bit more about your experience and understanding what makes you tick. The interview has no doubt reviewed your CV so will know some of your background. But this section is a great opportunity for you to really delve into the detail of the great skills and experience you have that make you perfect for this role. You’ll be asked questions like ‘tell me about your current role’ and ‘what skills and experience can you bring to this role?’.
Make sure you have read the role profile (LINK) so that you understand what type of person we’re looking for so that your answer is relevant and focused.
Once the interviewer has a good summary of you and your work experience, they will move on to what is know as competency based questioning. This sounds fancy but it’s really just a way of asking questions to get an idea of how you have performed in the past as an indicator of how you might perform in the future. The questions will relate to the different competencies (skills and abilities) that you will need to be successful in the role. There is a great technique called the STAR technique that can help you think about how to structure your answer so you don’t miss any important bits that the interviewer might be looking for. Here’s a quick guide if you want to practice.
Ok, last section! This is just a simple fact find to cover off some important topics:
If it hasn’t already cropped up, you might be asked how you would cope with a common challenge that you might face in the role such as ‘how would you react if you had a sudden surge of activity?’.
We’ll also take the opportunity to understand some key facts such as, salary expectations, availability and whether you have any holidays booked that we might need to factor in if you’re successful.
Most importantly, this will be your opportunity to ask any questions that you may have about the business and the opportunity that may not already have been answered.
Phew, questioning is over now and hopefully you feel you’ve done a great job selling yourself and are feeling excited about the prospect of a job offer. But one last thing, you will need to provide the interviewer with a copy of your right to work documentation so that we have proof that you are eligible to work in the UK should we want to progress the application.
Really quickly, right to work is just;
A copy of your UK/EEA passport (doesn’t have to be in date but no child photos please)
Full birth certificate – A4 document with mother and father’s names AND national insurance proof – NI card/official HMRC letter
A valid working VISA
Your interview will give you an indication of when all interviews will be completed and when you’re likely to hear if you’ve been successful which is normally within 7 days.
And that’s it, job done!
Hopefully you’ve now got a pretty good idea of what to expect so all that’s left to say is good luck!